Refund policy

Every piece is made to order. Because of the range of color and wood combinations I offer — and because many pieces carry custom engravings — I don't keep finished inventory, and a completed order can't be resold to another customer. That's why I'm not able to accept returns or exchanges.

If your order arrives damaged or isn't what you ordered, reach me through my contact page within 30 days of delivery and send a photo of the issue — there's no need to ship anything back. I'll get a replacement into production right away, and if I'm not able to remake it, I'll refund you in full.